Compassionate support for every journey
Comprehensive Community Support Services in Albuquerque — one-to-one work with a Community Support Worker, in the home and in the neighborhood, on the skills and connections that hold a life together.
Serving children, youth, and adults. No cost to ask whether we are the right fit.
CCSS services now available
Compassionate, person-centered support for children, youth, and adults. Comprehensive Community Support Services is behavioral health support delivered where a person spends their day — the kitchen, the bus route, the clinic waiting room — not only in an office. A Community Support Worker meets one-to-one on a plan the person helped write, at a pace they set.
The practical routines that make independence possible, practiced in the real setting rather than described in a classroom.
Linking a person to what already exists around them, so support does not depend on one worker or one agency staying forever.
A written plan with goals the person chose, reviewed openly, and adjusted as circumstances change.
The people already in someone's life usually matter more than any service. We work with them rather than around them.
Not sure which of these a person needs? That is what the intake call is for.
Who we serve
The service is the same in principle and different in practice at every age. What changes is who else is in the room, what a good week looks like, and where the work happens.
Children
Work centers on the household and the classroom — routines, transitions, and regulation strategies — with parents and guardians involved from the first session, and coordination with the school team where it helps.
Youth
Practical steps into adulthood: managing a schedule, getting to appointments alone, first jobs, and learning to speak for yourself in meetings that are about you.
Adults
Holding housing, keeping appointments, managing money and medication, and rebuilding the connections that make a hard week survivable without a crisis call.
Not sure yet?
There is no cost to a conversation, and we would rather point you somewhere better than take a referral we cannot serve well.
How it works
Four steps, in order. We will tell you where a referral stands at any point — a case manager should never have to guess.
Step 01
Send the referral by phone, by email, or with the form below. We confirm receipt and tell you what, if anything, is still missing.
Step 02
We speak with the person and their family or guardian about what they need, what has already been tried, and what they want to be different.
Step 03
Goals are written with the person, not for them, and we match a Community Support Worker to the schedule, language, and setting that fit.
Step 04
Regular sessions start in the home and community, with progress reviewed on a set schedule and shared with the people who need to know.
Why providers refer to us
Rather than testimonials — client stories are not ours to publish — these are the commitments a referral source can measure us against from the first call.
Referrals sent during office hours are acknowledged that day, and by the next business day otherwise. You will know we have it, and what is still missing.
If we cannot staff the schedule, the area, or the language a person needs, we tell you at intake instead of holding the referral open. A slow no is worse than a fast one.
Notes and goal reviews reach the people coordinating care on the schedule you set, so nothing has to be reconstructed at the next meeting.
Continuity is the part that makes this work. We match carefully at the start and protect that relationship rather than rotating staff through a caseload.
Goals are written in their words, reviewed with them, and changed when they say something is not working — including when that means stepping support down.
With consent, parents, guardians, and chosen supports are part of the work rather than an afterthought, especially for children and youth.
For referral sources
Case managers, clinicians, schools, guardians, and families can all refer. Fill in what you have — an incomplete referral is still worth sending, and we will follow up for the rest.
The form mirrors our paper referral sheet. If you would rather call it in or send it from your own system, either is fine — reach the office at (505) 391-1496.
Please do not include diagnoses, clinical records, or other protected health information in this form. Send those through your usual secure channel once we have connected.
Common questions
The things referral sources and families ask us most. If your question is not here, phone the office — we would rather answer it than have you guess.
Contact
Call during office hours and you will reach a person. Email any time and we will respond on the next business day.
Fill in your details and your message goes straight to the office inbox.
Compassionate support for every journey